7 great Qualtrics alternatives to use in 2023 (2023)

These seven Qualtrics alternatives offer more survey creation features, additional research tools, lower costs, and a cleaner user interface. These alternative platforms also include question types that Qualtrics doesn't have, allowing you to collect better data. This article provides a detailed description of each of these seven Qualtrics alternatives.

AlternativeCompany Award in 2023sales functions
pollkingIt starts at $300 per year.Research tools, NPS, and custom features on demand.
alchemistFull access costs $1,800 per year per user.Research tools and advanced reporting options.
QuestionProContact for offer. The top tier is $1,188 per year; does not contain research questions like MaxDiff.Unique question types, custom scripts.
SogolytikaGet in touch for an offer. The highest level of consumption is $1,188 per yearCustomer and employee experience modules.
MarrowGet in touch for an offer.Customer experience, excellent AI (natural language processing).
satmetrixGet in touch for an offer.Customer Satisfaction Modules.
Sawtooth$4,500 - $11,990 annually.MaxDiff, set, menu-based set, custom scripts.

Best Qualtrics Features

While Qualtrics had frustrating limitations, it does have some advantages. These are things to consider when looking for an alternative.

  • Great Support - Support seems to be very quick and thorough in responding to questions.
  • Automatic translations that can be easily edited on the fly.
  • Industry Benchmarkspara NPS and CSAT.
  • consulting services.
  • Some unique question types that are helpful, such as B. Constant sum, breakdown, image heatmap, and text highlighting.
  • TURF analysis for MaxDiff.

Cons of Qualtric

The biggest drawback of Qualtrics is that it is not easy to use and has a clunky user interface. For example, you have the option to preview a question, which seems unnecessary, and there's no color contrast between pages. You can of course add contrasting blocks, but that gets even more confusing because new blocks are also new pages.

Adding advanced questions is difficult. For example, to create a simple MaxDiff survey, you can't just create a survey and add aMaxDiff Question; You need to go to the "Catalog" of products, scroll down, click on "XM Product" and then select a MaxDiff project. The same logic applies to many other question types, such as B. Set.

The constructor is missing a few things for question types. There is no way to rank the top 3 of 10 articles. Not specificI likeosemantic differential scale.

you do not haveFrom Westendorfogabor grangerAsk for price studies. Instead, you get an edit box for Van Westendorp without a chart in the results showing the price curves. Gabor Granger is possible, but you'll need a custom script that uses existing question types.

The reporting section is also a bit clunky. For example, even if you submit a test response, you'll see a loading screen letting you know the record is being updated.

For advanced analytics, the reports are conflicting. The reporting section has an option to add filters at the top, which is great. You can add some nice logic for the rules here. But then you have to "add a report breakdown" to make comparisons. However, the breakdown does not offer you any advanced options. For example, if you ran a simple Net Promoter Score survey with a purchase probability of 1-5, you would need to create a breakdown of all values ​​from 1-5, not just 1-2, if you want to take a quick look at values. Lower.

There is an opportunity to create an excellent report. You can quickly add the data you see in the results to create a PDF. But the options can get confusing at times; For example, you can add an empty chart, but the chart must pull metrics from a question.

The user interface has been updated over the years to be less clunky. But in general, the system is not easy to use. You will get frustrated even with creating simple surveys.

Qualtrics is also not transparent when it comes to its pricing. As with many business tools, you'll need to contact sales for a quote on advanced features. They offer a basic package for $360 a year, but it only includes the most basic question types.

A complete list of Qualtrics alternatives

Editor's Pick: The Seven Best Qualtrics Alternatives

Here are the seven best Qualtrics alternatives to use in 2023. These alternatives offer additional survey features and lower price points (depending on the package). Below is a detailed review of each:

Free Alternatives: Low-End Tools

Qualtrics is trying to target small businesses with a free account, so chances are you're reading this article and just need a free tool with no limitations. Here are free Qualtrics alternatives. (or cheap)

Alternative research tools

You may be looking for a Qualtrics alternative because you are doing different types of research. Here are some additional research tools that can help you.

  • Hotjar– Focuses mainly on website feedback. They have widgets that allow you to record a user's session, as well as heat maps that show clicks. They offer some simple survey tools and some very fancy website feedback widgets that you can easily embed.
  • Full story– Similar to Hotjar. They also offer many mobile app tools. They have some great features for tracking down bugs and bottlenecks in your applications.
  • think with google– A platform where you can search for trends. One cool feature is to find an audience that likes certain things and then display the most popular YouTube channels related to that audience; this is useful for preliminary market research.
  • PunteroPro– While PointerPro is not a research tool, it does offer many great options for creating reviews. They have an awesome ReportR feature to create custom PDF files that can be sent to reviewers after they leave a review.

1. King of polls

SurveyKing is a great alternative to Qualtrics as it offers tons of research tools and custom reports.Net Promoter Score, excellent support and willing to create custom tools on request.

A custom project for a user was a 3D MaxDiff question. This was used in a personality assessment. The assessment included a script to generate a custom assessment and a PDF file that was sent to users.

In addition to custom features, SurveyKing offers key question types like Van Westendorp and Gabor Granger that Qualtrics doesn't.

The survey builder, distribution pages and results are much more accessible. Very intuitive, clean and simple.

For business users, a great selling feature of SurveyKing is the currentWhite label function; You can use your domain to make it look like SurveyKing is your platform!

Their enterprise package starts at $300 per year, which is well below the cost of other tools.

SurveyKing Key Selling Features

  • Easy to use, cheap and with many research tools.
  • A separate Net Promoter Score module with automatic text categorization.
  • Truly anonymous surveys, including a unique anonymous email collector, are perfect for employee surveys.
  • White-label surveys (for example, surveys.yourcompany.com as a URL)
  • Share reports with a click
  • API access

Disadvantages of SurveyKing

  • There are no question types like heatmap, constant sum, or text highlighting.
  • There are no industry benchmarks to compare your data to.
  • No TURF analysis for MaxDiff.

2. Alchemist

Our rating:

Formerly known as SurveyGizmo,alchemistis a solid alternative to Qualtrics. They offer basic types of research questions, lower and more transparent prices, and a much cleaner interface.

(Video) Create Qualtrics Surveys in 2022 | Easy Beginners Tutorial

Its investigation tools include MaxDiff and Conjoint. The joint question consists of amarket simulatorin Excel that you can download. They also have other question types like a constant total and cascading dropdowns. But they don't have price research questions like Gabor Granger or Van Westendorp. In addition to these investigative tools, Alchemer also offers achi-cuadradotest when creating a segment report.

Alchemer also offers consulting services focused on third-party integrations. For example, they can help you upload data to Tableau or JIRA to get the most out of the survey platform.

The white label feature they have is pretty nice too. They are one of the few tools that offer the option to use your domain instead of a subdomain.

Alchemer's prices are reasonable. Get access to all research questions and reporting tools with the full access package starting at $1,800 per year. You will need to contact sales for other specific packages, such as the customer experience and the appropriate corporate package (which includes more support, consulting and panel services).

Alchemer Key Selling Points

  • Ease of use and less expensive than Qualtrics.
  • Questions include constant total, cascading dropdown averages, image heatmap, and text highlighting.
  • A true white label feature.
  • Many reporting options can be done with complex comparisons. Reports can be shared with a single click.
  • Surveys in kiosk/offline mode.
  • consulting services.

alchemist cons

  • No price research questions like Gabor Granger or Van Westendorp
  • Your question MaxDiff does not use a statistical model in the backend; They only offer basic counts.
  • No external industry benchmarks.

3. QuestionPro

Our rating:

A tool for research.QuestionProit has a wide range of functions. They have a ton of unique question types and a nice reports section. Its interface is relatively clean, although it could be a bit more user-friendly.

Some unique types include a lookup table, a store locator, captcha, a complex matrix with sliders and single-row dropdowns, and a timer. They offer all the research questions like MaxDiff, Conjoint, Gabor Granger, and Van Westendorp.

The reporting dashboard has a nice set of features. For example, you can create trend reports, TURF analysis, and segments. For Conjoint, they include a sorted report that allows you to filter and rank the most valuable profiling concepts.

QuestionPro has a very useful target group feature. You can provide some generic panel requirements, such as gender or job role. For more complex projects you can request an individual offer. The dashboards feature here is much easier to use than Qualtrics.

The main disadvantage of QuestionPro is the cost. Even a small project can cost up to $5,000 a year to access your research suite. (offered to us by Gabor Granger for a project - good access for a year). Also, the customer experience module starts at $2,000 per month.

QuestionPro Key Selling Features

  • Lots of question types, including all major question types.
  • A separate customer experience module with sentiment analysis.
  • Robust reporting options.
  • Offline response collection for mobile apps.
  • Simpler user interface than Qualtrics.

Question Pro Cons

  • costs. For smaller projects, your research suite can be expensive.
  • Skip logic is hard to set up.
  • There are no specific anonymous survey options.
  • No white label option.

4. Sogolithic

Our rating:

(Video) Qualtrics Beginner Tutorial - 2023

Formerly Sogosurvey,Sogolytikait's a decent alternative to Qualtrics. They offer some good question types like number match, signature, and captcha.

They provide a custom web popup to easily collect responses on your website. And an easy to use text message collector.

The report options are fine. Creating a segment, trend and text analysis report is easy. They have a nice feature to email a report, which Qualtrics lacks. However, there are no advanced statistical reporting options.

Sogolytics Key Selling Points

  • Lower price than Qualtrics.
  • It has an easy to use SMS collector.
  • Ability to share reports with a unique email option.

Disadvantages of Sogoliths

  • No research questions or lengthy statistical reports.
  • A bit tricky to use at times - to create a web link, you have to click a few options to create one instead of automatically displaying one. Little things like the inability to bold or format answer options with a rich text editor.

5. medallion

Our rating:

Medalseems like a great alternative to Qualtrics as they have modules dedicated to customer experience and satisfaction. Their account management tool is a useful module for B2B companies. You can easily segment the data by customer along with all the different aspects related to the accounts, such as billing, installation, etc.

One of the best things about Medallia is that its customer experience module tags open and closed responses.natural language processing. Once customers leave feedback, the platform automatically categorizes responses so you can quickly address problem areas. They also include a suggested list of areas your customer success team should focus on using natural language processing.

Medallia has never responded to our requests for a product demonstration or quote. The price may be out of reach for small and medium-sized businesses, as they seem to only focus on well-known brands.

Medallia Key Selling Points

  • Experience modules for engaged customers.
  • Impressive natural language processing for text analysis.
  • Automated nonfiction so bad comments can be quickly addressed
  • Website-Comments-Widgets.
  • Share reports with stakeholders by job title or department.

Medal Cons

  • The prices are not transparent; they seem to react selectively to customer requests.
  • There are no research questions like MaxDiff or Conjoint for doing product research.

6. Satellite

Our rating:

(Video) Qualtrics CoreXM Review: Qualtrics is a super powerful, customizable data collection tool

If you are looking for platforms that focus on customer experience,satmetrixwas another Qualtrics alternative. They seem to have great tools for tracking Net Promoter Score and natural language processing for text responses.

Satmetrix also has options for post-call surveys, which seems like a differentiator compared to these other Qualtrics alternatives. You can embed recorded customer calls directly into the survey results.

Satmetrix Key Selling Points

  • Special customer experience modules.
  • Natural language processing to categorize text responses.
  • Great tools for integrating customer service calls and post-call surveys.

Cons of Satmetrix

  • The price is not transparent.
  • There are no research question types in the survey builder.

7. Sawtooth Software

Our rating:

If you want to get away from Qualtrics and just do research studies, thensawtooth softwareis a great option. They are known for providing statistical modeling in survey research.

Sawtooth specializes in MaxDiff and Conjoint. For MaxDiff, they offer a unique type called Bandit MaxDiff that makes it easy to test 100 or 1000 attributes by only displaying the attributes relevant to the user. Conjoint offers a menu-based custom option, a more flexible alternative to the simple map/selection-based combination.

They provide advanced reporting options such as latent class analysis, TURF analysis for MaxDiff, and market simulators for Conjoint.

The price is transparent. $4,500 per year for basic MaxDiff and Conjoint experiments. For advanced research methods, such as menu-based sets and access to your advanced reports with Lighthouse Studio, the cost would be $11,990. They also offer smaller packages if you want to do a MaxDiff experiment.

Sawtooth Key Selling Points

  • Great research tools like MaxDiff and Conjoint with different options.
  • Advanced statistical tools such as latent class analysis and TURF analysis.
  • In addition to your research questions, you can add other survey questions such as multiple choice, ranking, or constant sum. The ranking question allows you to rank the top 3 out of 10.
  • consulting services.

Disadvantages of Sawtooth Software

  • A high price for a smaller company.
  • There's no price research like Gabor Granger or Van Westendorp.
  • Limited design and construction options for surveys.


7 great Qualtrics alternatives to use in 2023 (1)

all francs

Allen is the founder of SurveyKing. As a former CPA and CPA, he knows how important quality data is for decision making. He continues to help SurveyKing achieve its primary goal: bringing high-quality, affordable feedback tools to organizations around the world.

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(Video) Programmability in Qualtrics Surveys

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Why is SurveyMonkey better than Qualtrics? ›

SurveyMonkey is the top choice for small businesses and community organizations because they see it as an easy tool to use — and to train others to use. Qualtrics, on the other hand, focuses on developing advanced tools for enterprise markets.

Is SurveyMonkey or Qualtrics better? ›

Qualtrics is better than SurveyMonkey, but it is also more expensive. It really comes down, then, to what your needs are as an organization. Do you need advanced research tools in your surveys? Do you want to really get into the advanced feature set and supercharge your surveys?

What are the disadvantages of using Qualtrics? ›

For businesses, the main con of Qualtrics is the cost. Qualtrics doesn't publish its pricing. But in our research, we found that it costs thousands of dollars a year.

What is the difference between Qualtrics and REDCap? ›

REDCap Survey Features Compared to Qualtrics

REDCap has advantages over Qualtrics for granular control of HIPAA compliance, data export capabilities, longitudinal and repeated survey support and project controls. The listed unique features of each system may not reflect all current updates of Qualtrics.

Who are Qualtrics biggest competitors? ›

Competitors and Alternatives to Qualtrics XM Platform
  • SurveySparrow.
  • Medallia Experience Cloud.
  • Typeform.
  • InMoment XI Platform.
  • Forsta.
  • SurveyMonkey Enterprise.
  • Alida CXM.
  • Alchemer.

Who competes with Qualtrics? ›

Overall, Zoho Survey has similar capabilities to Qualtrics with the option to use ready-made templates or customise your own surveys. If you already use other Zoho products, it's really easy to push data through to Zoho CRM or Zoho Campaigns.

What is the best survey platform to use? ›

Top 10 Survey Software
  • Qualtrics CoreXM.
  • SurveyMonkey.
  • Google Workspace.
  • Zoho Survey.
  • Jotform.
  • QuestionPro.
  • Google Surveys.
  • Typeform.
Feb 20, 2023

Is Google Forms better than Qualtrics? ›

Qualtrics is a heavy-duty customer feedback software that demands a considerable learning curve, while Google Forms is designed with the simplest surveys in mind. This means that if you're a large organization, Google Forms might not be able to do enough. However, Qualtrics can't do everything.

What is the most well known online survey tool? ›

So, here are the best online survey creators to look for in 2023.
  • SurveySparrow.
  • Typeform.
  • Hubspot.
  • SurveyMonkey.
  • Qualtrics.
  • Google Forms.
  • SurveyGizmo (Now Alchemer)
  • QuestionPro.
Dec 22, 2022

What is the biggest drawback to the survey method? ›

Respondents may not be fully aware of their reasons for any given answer because of lack of memory on the subject, or even boredom. Surveys with closed-ended questions may have a lower validity rate than other question types. Data errors due to question non-responses may exist.

Does Google use Qualtrics? ›

google.qualtrics.com is a trusted domain used by Google in partnership with Qualtrics for conducting customer and user research. To know more, visit our help page.

How much does a Qualtrics subscription cost? ›

Plans start at $1,500 a year and go up to $5,000 a year. The pricing is based on what features you require, how many features you require, how many active team members will be utilizing the software, and the size of your business. Because every business is different, it's vital to get a plan that works for you.

Why is REDCap better than Qualtrics? ›

Changes to data are more easily tracked using these features. Because of these features and on-premises storage location, REDCap is more suited to use with S4 data, and is often more suitable for research project. Qualtrics, on the other hand, offers an intuitive and easy-to-use UI.

Is medallia better than Qualtrics? ›

For businesses whose main objective is to create surveys, Qualtrics may be a better option; however, Medallia is better for companies looking for a complete customer experience management solution.

Does Amazon use Qualtrics? ›

Qualtrics is part of the Amazon Partner Network (APN), which includes thousands of systems integrators who specialize in AWS services and tens of thousands of independent software vendors (ISVs) who adapt their technology to work on AWS.

What is Microsoft equivalent to Qualtrics? ›

Microsoft Forms and Qualtrics are well-known surveying tools used to collect customer feedback to improve customer experiences (CX). Both tools are reliable and widely used.

Is Qualtrics owned by Microsoft? ›

On November 11, 2018, it was announced that Qualtrics would be acquired by SAP for US$8 billion. The acquisition was completed on January 23, 2019. On July 26, 2020, SAP announced its intent to take Qualtrics to the public, and on January 28, 2021, Qualtrics began trading on the Nasdaq.

Is Qualtrics blocked in China? ›

Online Survey System (Qualtrics)

Users should be able to access and use Qualtrics while in China. However, some fonts and survey design options utilize an API service that is blocked in China.

Is Qualtrics a unicorn? ›

He bootstrapped the firm for 10 years before seeking venture capital funding. Today, Qualtrics is valued at $1 billion, according to CB Insights, making it a “unicorn.” That's Silicon Valley speak for companies deemed to be worth $1 billion or more.

Is Qualtrics still an SAP company? ›

Germany-based SAP itself, now run by Chris Klein. SAP remains the majority owner of Qualtrics as a public company, and used the IPO proceeds of $1.55 billion from Qualtrics' $30 list price to pay down debt.

Does Salesforce have a survey tool? ›

Join us to learn more about different ways you can automatically incorporate feedback across business processes such as Sales, Service and Marketing with Salesforce Surveys. Leave the session with the tools you need to start using Surveys right away.

What is the best survey site in the world? ›

Best paid survey sites
  • Branded Surveys. Online community with frequent global market research surveys. ...
  • Swagbucks. A huge variety of ways to earn rewards. ...
  • Toluna. One of the biggest survey panels with daily online surveys. ...
  • i-Say (IPSOS) Make £10+ a month. ...
  • OnePoll. ...
  • LifePoints. ...
  • InboxPounds. ...
  • Valued Opinions.
Jan 3, 2023

What is the most popular survey website? ›

What is the most popular survey website? The most popular online survey sites is Swagbucks. It's paid out well over $650 million in free gift cards for consumers. Earn SB for taking online paid surveys (worth 50 SB to 500 SB for the most part), and redeem your SB for free PayPal or gift cards.

Does Microsoft have a survey tool? ›

Microsoft Forms. Surveys, Polls, and Quizzes.

Why do companies use Qualtrics? ›

Qualtrics Discover provides unbiased data and actionable insights about top customer pain points and objectives in 200 countries and territories. Now teams across the organization have additional data points for making business decisions based on what customers are telling them.

Why Google form is best for a survey? ›

With Google Forms, you can create and analyze surveys right in your mobile or web browser—no special software required. You get instant results as they come in. And, you can summarize survey results at a glance with charts and graphs.

Is there anything better than Google Forms? ›

What's the Top Google Forms Alternative? WPForms is far and above the best alternative to Google Forms. Forms built with WPForms are just as easy to make but are much more professional-looking than Google Forms. Plus, the Form Pages addon makes it insanely easy to create dedicated landing pages.

Does Google have a survey tool? ›

Creating a new survey is simple: Visit https://surveys.google.com/your-surveys. Click + NEW SURVEY. In step 1 (Write questions), select the appropriate question type(s) and write your question(s).

What is the most popular type of survey? ›

Online surveys are one of the most popular types of surveys and for good reason. Online surveys are easy to create, disseminate, and gather responses—challenges many other survey types face.

What are the four main types of online surveys? ›

5 Survey Types for Business Growth
  • Customer satisfaction surveys. ...
  • Net Promoter Score® (NPS®) surveys. ...
  • Event and conference surveys. ...
  • Marketing and product surveys. ...
  • Human resource and employee surveys.
Feb 2, 2016

What are 3 disadvantages of surveys? ›

Disadvantages of Surveys
  • Inflexible Design. The survey that was used by the researcher from the very beginning, as well as the method of administering it, cannot be changed all throughout the process of data gathering. ...
  • Not Ideal for Controversial Issues. ...
  • Possible Inappropriateness of Questions.

What is a major weakness of survey research? ›

Weaknesses of survey research include inflexibility and issues with depth. While survey researchers should always aim to obtain the highest response rate possible, some recent research argues that high return rates on surveys may be less important than we once thought.

What are two bias problems with surveys? ›

Dissent bias - Dissent bias is when respondents answer survey questions negatively. They may not understand what the survey is for, or they might have difficulty understanding the questions. Acquiescence bias - Acquiescence bias means all survey answers are positive.

Who owns the data in Qualtrics? ›

Data Ownership

Intellectual property rights for faculty academic research are owned by the faculty member. All other data within Western's Qualtrics account – including information uploaded through panels, within a survey, and survey responses – are owned by Western.

How reliable is Qualtrics? ›

Qualtrics has excellent options for the creation of surveys with a high level of personalization, which allows obtaining precise results that help improve decision-making. This platform provides an easy way to gather information without coding, and setup is quick.

How many companies use Qualtrics? ›

We have data on 19,517 companies that use Qualtrics. The companies using Qualtrics are most often found in United States and in the Higher Education industry. Qualtrics is most often used by companies with 50-200 employees and 1M-10M dollars in revenue.

Do Qualtrics surveys expire? ›

You can set your survey to expire on a specific date as well in the Survey Options.

Is Qualtrics hard to learn? ›

Qualtrics is very easy to use. It is intuitive and can't be "broken", no matter how hard you try. Qualtrics support is fantastic! They are always available via email or phone and work hard to resolve any problems I may encounter.

What is special about Qualtrics? ›

Qualtrics is a powerful online survey tool that allows one to build surveys, distribute surveys and analyze responses from one convenient online location! It's available to all faculty, staff and students at CSULB.

What is the cost of REDCap? ›

How much does REDCap cost? REDCap is a free-to-use survey software.

Who uses REDCap? ›

It is widely used in the academic research community: the REDCap Consortium is a collaborative, international network of more than 5900 institutional partners in 145 countries, with more than 2.1 million total end-users employing the software.
Developer(s)Vanderbilt University
7 more rows

Is REDCap free to use? ›

REDCap is a free, secure, web-based application designed to support data capture for research studies.

Who uses Medallia? ›

With over 2000 employees across 15-plus global offices, Medallia serves over 1000 leading brands, including PayPal, Lexus, Mercedes Benz, Airbnb, and 7-Eleven.

Who bought Medallia? ›

All. SAN FRANCISCO—Thoma Bravo, a leading software investment firm, today announced the completion of its acquisition of Medallia, a global leader in customer and employee experience, in an all-cash transaction valued at $6.4 billion.

Why is Qualtrics so popular? ›

Qualtrics simply shows you both at the same time, making your job easier. As a SurveyMonkey alternative, Qualtrics sure is costlier, but you also get a pretty great feature set for the price. The great feature-loaded design of the questionnaire certainly is one of the reasons why is Qualtrics better than SurveyMonkey.

What programming language does Qualtrics use? ›

Our automation tools are primarily written in Java, JavaScript and Python. Hopefully this helps!

Is Qualtrics Hipaa compliant? ›

Qualtrics, a HIPAA and FERPA-compliant online survey platform makes it easy to generate surveys, process data, and even create reports that help you share your findings.

What are the advantages of using SurveyMonkey? ›

Smart surveys from start to finish
  • Create professional-looking surveys in minutes. Ask all the right questions. ...
  • Gather feedback and make sense of it at scale. Reach people in more places. ...
  • Work across teams and inside existing business apps. Collaborate on survey projects.

Why is SurveyMonkey better? ›

SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer...

Why is SurveyMonkey successful? ›

SurveyMonkey operates on a freemium business model. This means we allow users to use our most basic tools for free, while designating our more advanced features and resources to our paid plans. We also offer a suite of solutions to help customers do everything from customer satisfaction to manage grant applications.

Can you give me 2 advantages of using SurveyMonkey? ›

Benefits of Using SurveyMonkey

SurveyMonkey's intuitive survey creation tools allow you to begin collecting market analysis data in a short amount of time. The graphical reporting tools enable you to make sense of your survey responses and make future business decisions accordingly.

What is the weakness of SurveyMonkey? ›

The drawbacks: Design-wise, the forms created on SurveyMonkey are kind of outdated. They lack that attractive and engaging part that customers are expecting to see in 2020. This will not encourage the respondents to continue until the end of the survey.

What are the disadvantages of using SurveyMonkey? ›

  • Survey monkey does have some drawbacks. ...
  • Also, Survey Monkey has a limited selection when it comes to survey customization. ...
  • Formatting a survey with Survey Monkey can be challenging for some people. ...
  • Using Survey Monkey in the classroom can also be chalenging for the students.

Is SurveyMonkey or Google Forms better? ›

Google Forms has 10116 reviews and a rating of 4.68 / 5 stars vs SurveyMonkey which has 9565 reviews and a rating of 4.58 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

What is the best survey to use? ›

Top 10 Survey Software
  • Qualtrics CoreXM.
  • SurveyMonkey.
  • Google Workspace.
  • Zoho Survey.
  • Jotform.
  • QuestionPro.
  • Google Surveys.
  • Typeform.
Feb 20, 2023

Is the most popular online survey tool? ›

So, here are the best online survey creators to look for in 2023.
  • SurveySparrow.
  • Typeform.
  • Hubspot.
  • SurveyMonkey.
  • Qualtrics.
  • Google Forms.
  • SurveyGizmo (Now Alchemer)
  • QuestionPro.
Dec 22, 2022

How long do surveys stay on SurveyMonkey? ›

Deleting survey data from within your account

Once deleted from your account, the survey or data won't be accessible and you may not be able to restore it. The deleted data is permanently removed from our system within 60 days.

Who owns SurveyMonkey? ›

Momentive includes SurveyMonkey, GetFeedback, and Momentive Insights. On October 28, 2021, Zendesk announced that it had agreed to acquire MomentiveAI for about $4.1 billion, in an all-stock deal.

How trustworthy is SurveyMonkey? ›

According to the vendor, SurveyMonkey is trusted by 98% of Fortune 500 companies and is used in over 350,000 organizations. Additionally, the vendor says SurveyMonkey's people powered data platform gives millions of people around the world a way to turn feedback into action that drives growth and innovation.

Does it cost money to use SurveyMonkey? ›

How much does SurveyMonkey cost? The Basic plan is FREE. The Standard Monthly plan costs $99 a month. The Advantage plan costs $39 a month, billed annually.

What is the disadvantage of Google Forms? ›

Disadvantages of using Google forms

It is necessary to have internet to be able to use this tool. The design customization is very limited. Advanced users can change the design to use the tool with a greater number of purposes. There are some security concerns.

How does Microsoft Forms compare to SurveyMonkey? ›

If you're looking for an app that integrates well with the Microsoft suite of products, for example, Microsoft Forms is the clear choice. If you want an intuitive app that comes with a bank of survey questions for every scenario, then SurveyMonkey might work better for you.


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